Hotel 27 By Luxurban New York City, New York City - Reviews, Room Options & Prices 2025

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About the Hotel

62 Madison Avenue, New York City, New York, United States of America, 10016

Hotel 27 By Luxurban, a 3-star boutique hotel with a sleek glass-and-steel facade on Madison Avenue, stands four blocks from the iconic Flatiron building. The contemporary interiors feature glossy red-and-white decor, crystal box chandeliers, and urban-themed artworks dotting white walls.

Modern Premium Rooms

Each of the 72 rooms at The MAve NYC features a 32-inch flat-screen TV, iHome clock-radio, and premium bedding. The modern accommodations showcase pops of red, laptop-compatible safes, air conditioning, and bathrobes.

Dining and Refreshments

Two eateries serve guests, with grab-and-go style light breakfast available from 7:00. The hotel offers complimentary wine and cheese in the afternoons.

Fitness and Connectivity

Hotel 27 By Luxurban provides a state-of-the-art fitness center with cardiovascular and weight training equipment. High-speed Wi-Fi access extends throughout the property.

Central Manhattan Location

Located 0.1 miles from Madison Square Park and the 28th Street Park Avenue Subway Station, the hotel is under 10 minutes on foot to the Empire State Building. The property sits 0.9 miles from Grand Central and 9.5 miles from LaGuardia.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Room

Max:

4 persons

20 m²

Bed options:

2 Double beds

Shower

Heating

room details

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Deluxe Double Room

Max:

2 persons

14 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

New York City 2.4 mi

Airports

LaGuardia (LGA) 9.2 mi

Teterboro (TEB) 12.5 mi

Train

33rd St2300 ft

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Smoke detectors
Fire extinguishers

Sports & Fitness

Bowling

Services

Valet parking
Housekeeping
Tours/Ticket assistance

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Live entertainment

Room features

Air conditioning
Heating

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Parquet floor

Location

62 Madison Avenue, New York City, New York, United States of America, 10016

Map view

street view

62 Madison Avenue, New York City, New York, United States of America, 10016

City landmarks

20 West 34th Street

Empire State Building

4400 ft

Square

Times Square

1.2 mi

Landmark

Rockefeller Center

1.3 mi

Parks

The High Line

1.6 mi

Parks

Bryant Park

4800 ft

30 Rockfeller Plaza Enter on West 50th Street

Top of the Rock

1.3 mi

Parks

Central Park

2.8 mi

Libraries

New York Public Library

4000 ft

Church

St. Patrick's Cathedral

1.2 mi

Square

Macy's

3200 ft

Stadiums

Madison Square Garden

3800 ft

Parks

Washington Square Park

1.2 mi

New York City

Manhattan Skyline

2300 ft

405 Lexington and 42nd St.

Chrysler Building

4900 ft

Square

Herald Square

3100 ft

Museums

The Museum of Modern Art

1.3 mi

Museums

Madame Tussauds New York

1.1 mi

Libraries

Pierpont Morgan Library

2700 ft

121 Wooster St

Bowery

1.7 mi

Museums

Rubin Museum of Art

4800 ft

Market

Union Square

3200 ft

Tower

Trump Tower

1.4 mi

150 E 36th St # 158

Sniffen Court Historic District

3300 ft

Parks

Gramercy Park

2100 ft

Historic Site

Theodore Roosevelt Birthplace National Historic Site

2200 ft

Mall

Fifth Avenue

1.2 mi

Nearby

175 5th Ave At 23rd St.

Flatiron Building

1800 ft

Parks

Madison Square Park

1000 ft

Museums

Museum of Sex

600 ft

Restaurants

Shorty's

100 ft

66 Madison Ave Frnt 2

Essen Slow Fast Food

200 ft

60 Madison Ave

McDonald's

800 ft

686 Avenue of the Americas

Cafe 28

800 ft

245 5th Ave

Bread & Butter Market

1200 ft

419 Park Ave S

Taza Deli

1000 ft

350 Park Ave S

Bagels & Schmear

1200 ft

116 E 28th St

Num Pang Sandwich Shop

1100 ft

1129 Broadway

Inday

1000 ft

1133 Broadway Between 26th Street & 25th Street Flatiron

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily stay again

8.0/10

Great

Rooms

6.6

Location

8.8

Service

6.8

Dining

6.2

Juliet

United Kingdom, January 2025

5.0/10

I had a mixed experience at Hotel 27 by Luxurban. The location is definitely a plus, being in the heart of Manhattan, making it easy to get to popular spots. However, I faced major issues with the check-in process, including long waits and room booking errors, which really put a damper on my stay. The facilities fell flat, and I encountered some cleanliness problems that I didn't expect.

Rooms

5.0

My room was decent, but there were clear issues like no towels upon arrival, and I faced the nightmare of a moldy smell that affected my comfort. It really felt lacking for a boutique hotel.

Service

5.0

The service was really disappointing. I had to wait over three hours to check-in, and the receptionist seemed overwhelmed, making multiple errors with my room assignment. It really affected my travel plans.

Location

7.0

On the bright side, the hotel is in a great location right in the center of the city, making it super easy to get to Times Square and other attractions.

Dining

5.0

Dining options weren't extensive, but there was a snack menu available. I didn't get a chance to experience more, but it seemed pretty basic.

Facilities

5.0

Facilities were underwhelming. There were issues with the room lock, and the general state of cleanliness was not up to par, which is surprising for a so-called boutique hotel.

Naomi

United Kingdom, December 2024

6.8/10

My stay at Hotel 27 By Luxurban had its ups and downs. The location was excellent for exploring Manhattan, and the staff were generally friendly and helpful. However, I encountered issues like slow elevator service and a lack of airflow in my room. Overall, it was a decent place to rest after a long day, but there were definitely some shortcomings.

Rooms

6.0

The room I stayed in was clean and spacious, with a comfy bed, but I faced issues with condensation on the walls. It was inconvenient that the hot water in the shower took a long time to come out (around 15 minutes).

Service

7.0

The staff was attentive and friendly. I appreciated their willingness to help with any questions I had. However, the check-in process could have been smoother, as I had to forward my booking confirmation email again.

Location

9.0

The hotel is located in the heart of Manhattan, just a 20-minute walk from Times Square, making it a fantastic base for exploring the city. There are also two subway stations just a short walk away.

Dining

8.0

While I didn't dine extensively in the hotel, I enjoyed the convenience of having a fresh coffee and cold press juice spot right under the hotel. The proximity to local dining options was a plus.

Facilities

5.0

I found the housekeeping to be generally acceptable, but I was disappointed to have to pay to leave my luggage. There wasn't a safe room for storage, and my luggage was left in the reception corridor.

Benjamin

United Kingdom, December 2024

5.0/10

My stay at Hotel 27 By Luxurban had its ups and downs. The location in the heart of Manhattan was fantastic, making it easy to explore nearby attractions. However, I faced some hiccups with customer service and room conditions that left me less than impressed. Overall, it was a mixed experience, but the friendly staff helped brighten my stay.

Rooms

7.0

My room was spacious and clean with modern amenities. The shower was nice, but I had some issues with the bathroom not having curtains to keep it dry.

Service

6.0

While some staff were friendly and accommodating, I had instances where responses were slow and not as helpful as I expected. This inconsistency made things a bit frustrating at times.

Location

9.0

This hotel is perfectly located. right in the center of the city. It's close to great restaurants and easy to access main attractions, making my exploration hassle-free.

Dining

6.0

Breakfast was included, but it was at a nearby restaurant, which I found a bit inconvenient. It would be nice to have more dining options on-site.

Facilities

6.0

The hotel offers decent facilities, including housekeeping and valet parking, but I noticed a lack of some essentials like an iron and hairdryer in the room.

Christian

United Kingdom, November 2024

5.8/10

I had a mixed experience at Hotel 27 By Luxurban. The location was fantastic, making it easy to explore the heart of Manhattan. However, some aspects of the service and amenities fell short of expectations, particularly the working phone number and the check-in experience. The staff, while friendly at times, had moments where they could have been more helpful. Overall, it was a decent stay, but there's room for improvement.

Rooms

7.0

My room was stylishly decorated and clean, which made for a comfortable stay, though it was a bit on the small side. I appreciated the upgraded bathroom amenities and the presence of a fridge and microwave.

Service

6.0

While some staff were friendly and helpful, I encountered a morning receptionist who seemed quite unfriendly. A notable downside was the phone number being mostly disconnected, making it hard to reach reception when needed.

Location

9.0

The hotel's location was perfect, right in the center of everything with easy access to public transport and nearby attractions. It was a short walk to many great restaurants and a Whole Foods literally across the street.

Dining

5.0

The options for dining weren't highlighted much, and I wish there were more choices for breakfast or other meals, aside from warm dishes.

Facilities

6.0

I noticed some areas could use improvement, such as the luggage storage policy and the check-in area, which felt cramped and could use better signage. Overall, the amenities were basic but adequate.

Samantha

United Kingdom, October 2024

6.4/10

My stay at Hotel 27 By Luxurban was pretty good overall. The location in the heart of Manhattan is fantastic, making it super easy to get around. The room was a bit small, but it had modern amenities, and the staff were incredibly helpful. However, I did encounter some noise issues from the AC unit and some maintenance hiccups.

Rooms

8.0

The room was cozy and equipped with a mini fridge and microwave. However, I found the space a bit cramped and had some noise disturbances from the AC unit.

Service

10.0

I had excellent interactions with the staff, especially Lily and Jose, who were always willing to help. They made my check-in smooth and were friendly throughout my stay.

Location

10.0

The hotel is perfectly located across from Fifth Avenue, making it super convenient for visiting attractions and easy access to several subway lines.

Dining

7.0

Breakfast was included at a nearby restaurant, although there was a bit of confusion regarding complimentary options.

Facilities

7.0

The hotel offers decent facilities, but I noticed some areas could use a bit more attention in terms of cleanliness.